An official website of the United States government
Here's how you know
A .mil website belongs to an official U.S. Department of Defense organization in the United States.
A lock (lock ) or https:// means you’ve safely connected to the .mil website. Share sensitive information only on official, secure websites.

Archives

NEWS | July 26, 2019

Guardsmen, Reservists, active Airmen at Buckley AFB pioneer IT advancement

By Air National Guard Staff Sgt. Bobbie Reynolds, 140th Wing Public Affairs Buckley Air Force Base

We think of pioneers as people who’ve created new inventions or led the way into new frontiers on horseback, but some of the most important pioneers in American history changed the face of America through immigration, capitalism, and machine technology. While Enterprise Information Technology as a Service (EITaaS) among military organizations may not be as famous as George Patton or Alexander Graham Bell, it could be described as trailblazing its place among America’s firsts.

In October, 2018, Buckley Air Force Base in Aurora, Colorado, kicked off EITaaS, a pilot program that transfers responsibility of basic networking and day-to-day IT services to commercial vendors. 

According to U.S. Air Force Master Sgt. Joshua Bradeen, a key figure in the implementation of EITaaS for the 140th Wing, Colorado Air National Guard, BAFB was the first base among seven to pilot an ongoing effort to build cyber forces, while simplifying IT services through this process.

“The coolest part is Buckley will be the first base to put an active component, Reserve and National Guard component together, on one IT platform,” Bradeen, plans and program technician assigned to the 140th Communications Flight, said. “It allows us, as uniformed members and personnel, to focus on protecting something that gives us freedom and ensures the safety of the nation.”

What this means for end users, he explained, is a quicker response time to IT service requests. It will resemble help desks, where traditionally, people call to set up appointments or request maintenance services to repair their personal cell phones, desktops or laptops. End users call one number for help with work stations, video teleconferencing systems or mobile devices.

“Think of this way: You go to an online store to shop. Think about what it would be like if you could actually shop on a platform similar to that, but you’re buying a Department of Defense asset,” Bradeen said.  “It’s assigned specifically to you, and instead of having an interaction with a person, its automated, to make sure the user is getting the service they want, when they want it. It streamlines the process, but it puts the ownership in the user’s hands. They’ll see a quality product come back in a timely manner, and see the status of their requests as they get processed.” 

What this means for BAFB as a total force is that resources used to deliver products and services in the IT world will change direction and re-focus their efforts on developing Military Defense Teams aimed at strengthening cyber security. 

“Our mission is to fly, fight and win in air, space and cyber space,” Carl Urban, project manager of the 460th Cyber Squadron, 460th Space Wing, said. “Servicing printers, servicing desk tops, removing email issues … those are services industry already provides. By bringing in the EITaaS effort, the personnel who were supporting those types of requests are now able to do things that are part of Air Force core functions.”

The Colorado National Guard is now on the same cyber space and IT playing field. They’re in the fight with active and reserve components of the Air Force.

“This allows us to become operational as Military Defense Teams,” U.S. Air Force Maj. Edgar Acosta, commander of the 140th Communications Flight, said. “Once the EITaaS initiative takes off, we’ll transition our forces to better defend the platforms we use for warfighting capabilities. We’ll move away from the support role and focus on defending weapons systems in the cyberspace domain.”

How long will this take?

According to Air Education and Training Command, the end user agreement between the Air Force and the contracter Unisys Corp., the EITaaS pilot program will run for an estimated three years before the program can be fully implemented Air Force wide, providing it’s successful.

Urban explained that Buckley Air Force Base is currently in the second line of effort to meet this goal. The first line of effort was referred to as the Network as a Service (NaaS), which laid the groundwork, whereas the second line of effort involves these end-user services to be requested through an enterprise service desk. Though the exact location of the service desk hasn’t been determined, it will be on Buckley.

Compute and storage will finalize the entire effort. 

“Once it all comes together, EITaaS is born,” Bradeen said.

Once upon a time, the Air National Guard, Air Force Reserve and Air Force Active Duty were connected through core values or the branch of service printed on their uniform. However, the nation’s security requires innovative solutions and using the total force in IT functions. Lines between organizations are fading, and cohesive partnerships of National Guard, Reserve and Active Duty Airmen at Buckley are pioneering the way.

“Key elements for success is being open to the idea of what could be possible,” Urban said. “We understand there’s risk, we understand that this is not the status quo we’re pursuing. We’re taking on those risks to accomplish better things.”

January 2024 (3)
December 2023 (5)
November 2023 (3)
October 2023 (6)
September 2023 (2)
August 2023 (3)
July 2023 (6)
June 2023 (4)
May 2023 (6)
April 2023 (2)
March 2023 (2)
February 2023 (2)
January 2023 (6)
December 2022 (5)
November 2022 (5)
October 2022 (2)
September 2022 (7)
August 2022 (5)
July 2022 (3)
June 2022 (7)
May 2022 (3)
April 2022 (4)
March 2022 (3)
February 2022 (4)
January 2022 (5)
December 2021 (7)
November 2021 (3)
October 2021 (2)
September 2021 (2)
August 2021 (6)
July 2021 (4)
June 2021 (1)
May 2021 (5)
April 2021 (5)
March 2021 (5)
February 2021 (2)
January 2021 (3)
December 2020 (3)
November 2020 (7)
October 2020 (6)
September 2020 (6)
August 2020 (8)
July 2020 (9)
June 2020 (7)
May 2020 (10)
April 2020 (9)
March 2020 (2)
February 2020 (4)
January 2020 (5)
December 2019 (6)
November 2019 (2)
October 2019 (8)
September 2019 (4)
August 2019 (7)
July 2019 (5)
June 2019 (2)
May 2019 (6)
April 2019 (9)
March 2019 (2)
February 2019 (2)
January 2019 (3)
December 2018 (4)
November 2018 (6)
October 2018 (2)
September 2018 (3)
August 2018 (9)
July 2018 (1)
June 2018 (1)
May 2018 (1)
April 2018 (5)
October 2017 (1)
May 2017 (1)
April 2017 (2)
March 2017 (2)
February 2017 (3)
January 2017 (1)
November 2016 (1)
October 2016 (2)
September 2016 (5)
August 2016 (3)
July 2016 (4)
May 2016 (2)
April 2016 (3)
March 2016 (1)
February 2016 (4)
January 2016 (1)
December 2015 (1)
November 2015 (3)
October 2015 (3)
September 2015 (2)
August 2015 (1)
July 2015 (1)
June 2015 (2)
May 2015 (3)
March 2015 (1)
February 2015 (1)
October 2014 (1)
September 2014 (1)
June 2014 (1)
April 2014 (1)
May 2013 (1)
April 2013 (4)
March 2013 (8)
February 2013 (9)
January 2013 (7)
November 2012 (1)
April 2012 (2)
January 2012 (1)
March 2010 (1)